Never actually met James, or saw the machine, the deal was done on the phone. Delivered just as he said it was, and I'm very happy with it. I'd do business with him again.

I spent a considerable time browsing the Internet in an attempt to find a used excavator that was genuine, in good maintained order and value for money, but most importantly I needed to find a dealer who I could trust as I was about to part with a sizable amount of money. I contacted LBF, James immediately answered all my questions with courtesy and professionalism, very quickly I realised I was in safe hands, an immediate appointment was organised to view the excavator. James was at hand to welcome me and explain the workings and operation procedures. I was given ample time to inspect the machine at my leisure, he answered all my queries with enthusiasm but most importantly at no time did I experience any sales pressure, on the contrary James is a top man to do business with and I would wholeheartedly recommend LBF plant sales to anyone that still values good old-fashioned service, you won't be disappointed.